DuckDuo sells body-safe personal wellness devices to customers aged 18 or older, for personal use. Prices are in USD and include free worldwide shipping. Payment is arranged one-to-one by email or WhatsApp after ordering. Orders ship within three business days. Opened products cannot be returned for hygiene reasons; unopened items may be returned within 30 days.
By using duckduo.com you agree to the following terms.
DuckDuo sells body-safe personal wellness devices intended for customers 18 or older. Products are for personal use only.
Payment is arranged securely with you one-to-one by email or WhatsApp — there is no online checkout. Prices are listed in USD and include free worldwide shipping.
Business orders are not priced this way and are not paid this way. A wholesale, private-label or OEM order is quoted per program, with a deposit and a balance whose release conditions depend on inspection rather than on a date, and that structure is set out on the wholesale page. Nothing in this section applies to those orders, and the difference is deliberate rather than an oversight.
Orders ship within 3 business days in discreet packaging. Delivery typically takes 7–15 business days.
The shipping page is the version of record for the parts that are easy to get wrong: the regional windows, what the box and the sender line actually say, what happens when a parcel is late, and what to photograph if one arrives damaged.
For hygiene reasons, opened products cannot be returned. Unopened items may be returned within 30 days. Faulty items are replaced or refunded.
The returns and refunds page states the two windows, the 14-day photo deadline for a damaged item, the condition a return has to arrive in, and who pays the return leg. It is the same promise written out, not a second one.
Some markets cannot be served at all, and the reason is regulatory rather than commercial: a device may need a registration, a responsible person or a certificate that we do not hold for that territory. The compliance page lists the markets concerned and the certificates behind the ones we can serve. An order placed from a market we cannot serve is refunded in full rather than shipped and abandoned at customs.
What we collect, why, and how to have it deleted is in the privacy policy. What the site stores in your browser — four named entries, none of which reaches us — is in the cookie inventory. Those two pages are the complete statement; nothing on this page adds to them or takes anything away.
What DuckDuo owns on this site, and what you may reuse, is set out in the copyright policy. What we do and do not claim about the products is in the legal disclaimer — in short, these are wellness products rather than medical devices, and no health benefit should be attributed to them. No section of these terms should be read as making a claim the disclaimer refuses to make.
duckduo.com is an personal wellness store for customers 18 or older. You must be 18 or older to order.
DuckDuo is not liable for indirect or incidental damages arising from the use of our products beyond what consumer law requires.
A real person replies on WhatsApp or by email — usually within one business day. No forms, no bots.
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